Shipping Policy

Thegajendra.com provides digital consultation services and does not ship physical products. This policy explains delivery expectations and billing address use for payment gateways.

1. No Physical Shipping

All purchases are for consultation services and digital deliverables (emails, calendar invites, PDFs, links). We do not ship parcels or printed materials.

2. Service Delivery

• Booking confirmation: After payment you receive an email with booking details and pre-meeting instructions.
• Calendar invite: Sent immediately or within 24 hours of payment.
• Digital deliverables: Shared electronically via email or links within the stated timeframe.

3. Billing Address & Invoices

Payment gateways may request a billing address for verification or invoicing. Providing an address does not imply any physical shipment. For invoices, email support@thegajendra.com with booking details and invoice requirements.

4. Taxes & Duties

Applicable taxes are displayed at checkout. No customs/import duties apply since there is no physical shipment.

5. Refunds & Cancellations

Refunds follow the Cancellation & Refund Policy. Because deliverables are digital, rules may differ from physical-product merchants.

6. Third-Party Payment Processors

Payments are processed by third parties (Stripe, Razorpay, etc.). These providers may request additional billing info. Card data is handled only by the payment processor.

7. Physical Materials (Rare Exception)

If you request physical printed materials (not a standard offering), we will confirm availability, fees, and collect a shipping address only for that purpose.

8. Contact

Questions about billing, invoices, or this policy: support@thegajendra.com.

This Shipping Policy clarifies delivery expectations for digital services and helps meet payment gateway requirements. It does not replace other site policies.